What should I expect during my first visit?

On arrival you will be asked to fill out a health history form. It is important to list all health concerns and medical conditions so the therapist can tailor the treatment to suit you. It is also important to list any allergies so the therapist is aware if he/she needs to use a different oil or lotion during the session.

Your therapist will then chat to you about the information you provided and ask you a few questions to establish what areas need to be focused on and what treatment would suit you best.

Your massage session is about YOU, so please feel free to tell us how you’re feeling. If you want anything changed such as the pressure, areas being worked on, or if you feel too hot or too cold, please let us know.

It’s important to us that you feel comfortable during your session. Your therapist wants this to be a great experience for you and will be more than happy to comply with your request.

What do I wear during my massage session?
For a full body massage, most get undressed down to their underwear but you should only undress to the level you are comfortable. You will be well covered with a towel, except for the area being worked on.

Your therapist will give you time to get undressed in private and get comfortable on the table. If you have left some clothes on, then the therapist will work around them as best as possible.

What do I do during my treatment?
It is important to us that you are comfortable at all times, so if you need something please let us know. If you’d like to change anything such as the pressure, area being worked on, your position, or the temperature of the room then please advise the therapist.

Your therapist will chat to you throughout your session to make sure you are feeling ok or ask you to adjust your position to work on a different area. Do not hesitate to ask us questions at any time.

Some people choose to close their eyes and relax during a session while others prefer to talk. It’s your time, so please do whatever makes you feel most comfortable.

How long will my massage appointment take?
A full body massage session lasts one hour. A half hour appointment only allows time for a partial massage session, such as neck and shoulders, back or legs and feet. Most people prefer a 60 to 90 minute session to achieve the greatest relief or relaxation.

We recommend one hour for your first massage with us as we will need time to discuss your history with you and you may have built up tension.

Will the massage be painful?
This depends on your circumstances and the type of massage. A light, relaxing massage that doesn’t go deep into the muscles, won’t hurt.

If you are carrying a lot of tension or an injury, then you will feel the therapist get into those tight areas to help relieve your day-to-day pain. It may feel a little sore or uncomfortable, but it should never be unbearable. A good massage, even a really deep tissue massage, should always stay in the ‘feels good’ hurt range.

Pain can be an indication that the muscle is injured or inflamed and pressure should be adjusted accordingly, so please advise your therapist if you’re uncomfortable. Pain can cause you to tighten up your muscles which defeats the purpose of your massage. The most effective massage should work with your body, not against it.

How often should I have a massage?
The length of time between massages varies from person to person. If you are just looking for occasional relaxation, then a session every month may be suitable for you.

However, if you are looking to address a specific condition, then it is recommended you undergo more frequent sessions at first, then taper down to a maintenance schedule. Your therapist will discuss the regularity of your massages with you and may provide you with stretches, exercises, or tips, such as using heat packs, to help manage your condition between visits and speed up your recovery.

What can I expect after my massage?
Most people feel very relaxed. Some experience a significant decrease from long-term aches and pains and greater mobility, while others may need a few more treatments.

If you received a deep massage, you may be slightly sore the next day, similar to how you might feel after a good workout. Sometimes a hot shower or a heat pack can ease this soreness.

After your session you should increase your water intake to help flush out any toxins and keep your body’s tissues hydrated and healthy.

Are there any circumstances that would prevent me from getting a massage?
Please do not book a massage if you have a fever, cold/flu, or contagious skin infection.

Massage is appropriate for people of all ages, but it is important that your advise your therapist of any health concerns or medical conditions prior to your treatment. This way your therapist can adjust the treatment to suit you. Even if you’re not sure, or if the injury you sustained was some time ago, it’s always best to inform the therapists as the more information they have the better.

If you are pregnant, please let us know when making your booking.

Can anyone have a massage?
Yes, massage therapy is appropriate for individuals of all ages, including children, and the elderly. We treat young active kids who play a lot of sport to retirees looking to relax or deal with the aches and pains associated with getting older. We also treat pregnant woman and Olympic athletes. There is something to suit everyone. Discuss your situation with your therapist and they will develop a treatment to suit you.